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Return Policy

smartphone-user-stock-imageWe value your business. If you’’re not completely satisfied with the DINGDING  experience, just follow our simple 3 step return.

Simple 3 Step Return Process

Step 1: Contact Malaysia customer support at +603-8958 2177

Mon-Fri 9.30am-6.30pm | Saturday 9.30am-1.30pm | Sunday  Closed 

Step 2: Repack the item as original condition 

Step 3: Send it to our HQ 

Ding Ding Technology Malaysia HQ
D-05-01 & 03, One South Street Mall,
Taman Serdang Perdana, Seksyen 6,
43300 Seri Kembangan, Selangor.

 

For Smartphones:

  • We gladly accept returns within 15 days of purchase.
  • Products must be in like new condition with no signs of customer abuse.
  • Original sales package and all items included must be returned to receive credit.

For Accessories:

  • We gladly accept returns within 15 days of purchase.
  • Buyer is responsible for return shipping and handling of accessories.